Privacy Statement

ACORN Water is committed to protecting the privacy of our customers. The following Privacy Statement will explain how we collect, store and use the client information submitted to us.

We value and respect all individuals and organisations using our services. We endeavour to protect our clients’ information by complying with the Data Protection Act 1988 and the Electronic Communications Regulations 2003. 

Client Data 

When you contact ACORN Water regarding purchasing a product or availing of a service, you provide us with your information. This data is stored on our protected, secure online and offline system to enable us to respond to your requests and keep you updated and informed about our work. 

Names, addresses, telephone numbers and email addresses are protected by ACORN Water on a computerised system to ensure that loss, misuse, unauthorised access or disclosure, alteration or destruction of this information is not probable. Our secure server software protects IBANs, bank account numbers and online payments.

We respect your privacy and are committed to protecting your data. The information you provide will be used solely to process orders efficiently. Your information will not be shared with any third parties (other than transport companies to deliver goods) except in cases where we are required by law to do so. We will store your information for as long as necessary to fulfil your needs or as required by law. After this period, your data will be securely deleted or shredded as appropriate.

By submitting our online and offline forms or giving us your details over the phone or by email, you consent to collecting and processing your information according to this Privacy Statement.

To ensure we have an accurate record of our customers, please contact us if your details have changed so we can update your details.


Our website,, uses cookies. We use the information collected to help us understand more about how our website is navigated by our customers and how we could improve the website to suit your needs. You can choose your cookie settings when you visit our website.

Your Rights

Under the Data Protection Act 1988, you have the right to decide how your details are used, and you can inform us of your wishes by contacting us. If you have any questions or concerns about how we handle your information, please contact us at

Privacy Statement Changes

This Privacy Statement is subject to change, and any such changes to our Privacy Statement will be posted on this page without prior notification.

Visit for further information.

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